Country

Existing Support Materials: URLs, FAQs, customer service scripts, or product/service documentation to populate the knowledge base and train the AI on accurate responses. In addition, if you have email or text scripts, share them here.

Key Customer Queries: A list of common questions or issues the AI should address, such as pricing inquiries, troubleshooting steps, or product details.

Brand Guidelines: Information on brand voice, values, or specific phrases to ensure the AI’s responses align with the client’s identity.